Kernelia – Terms of Service

STORE POLICY

ORDER CHANGES & CANCELLATIONS

Cancellations Due to Order Processing Issues
In some cases, an order or part of an order may be canceled by our system for reasons including:
- The item is out of stock
- Payment information could not be verified
- Shipping address could not be verified

If your order is canceled, you will receive an email notification explaining the reason.
You will not be charged for any canceled items.

Canceling Your Order
After clicking “Submit My Order,” you may be able to cancel your order within a limited time.
Because our system processes orders quickly, please contact us immediately if you wish to cancel.
If your order is successfully canceled before processing, your credit card will not be charged.

PAYMENT METHODS

Accepted Payment Options
Credit Cards:
Visa, MasterCard, American Express, Discover

Other Payment Methods:
Debit cards with expiration dates
Personal checks, certified checks, cashier’s checks, or money orders
PayPal

Wire Transfers
Wire transfers are accepted for orders over $2,000 USD. Please contact us for instructions.

We Do Not Accept:
Cash on Delivery (COD)
Layaway plans


IMPORTANT PAYMENT INFORMATION
Payments must be issued from U.S. or Canadian banks in U.S. Dollars (USD).
Billing information must match the payment method used.
All transactions are protected using industry-standard encryption.

PRIVACY & SECURITY

Kernelia respects your privacy. Personal information is used only to process orders, provide support, and improve services.
We do not sell or rent customer information.
Cookies may be used to enhance your browsing experience.

CHILDREN’S PRIVACY
Kernelia does not knowingly collect personal information from children under the age of 13.

THIRD-PARTY LINKS
Kernelia is not responsible for privacy practices of third-party websites linked from our site.

CONTACT
Email: info@kernelianuts.com